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1. General
AlphaBites ("we", "us", "our") operates alphabites.in and provides premium dog food products for sale. These Terms and Conditions govern your use of our website, ordering, and purchase of products.
Using our website or placing an order implies your agreement to these terms. If you disagree with any part, please do not use the site or purchase from us.
2. Orders and Payment
- All orders placed through our website are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order for any reason.
- Payment must be received in full via our secure payment gateways before order processing.
- We strive for secure transactions but cannot guarantee absolute security for electronic payments due to inherent risks.
3. Shipping and Delivery
- We offer express and reliable shipping across India.
- Delivery times are estimates only and not guaranteed.
- In case of delay or inability to deliver, we will communicate promptly and offer solutions or refunds.
- Risk of loss passes to you upon delivery of products to the carrier.
4. Returns and Refunds
We accept returns for damaged or defective products reported within 7 days of delivery.
Contact our support team at support@alphabites.in with order details and evidence (photos) to initiate a return.
Refunds will be processed after product inspection in original packaging, unless otherwise agreed.
6. Liability Disclaimer
AlphaBites ensures high-quality, vet-approved dog food but cannot guarantee specific health results.
We disclaim liability for indirect, incidental, or consequential damages arising from product use.
Please consult your veterinarian for any pet health concerns.
We respect your privacy and handle personal data according to our Privacy Policy.
By using our site, you consent to data collection and processing.We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of the website after changes constitutes acceptance of the new Terms.
These terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts in India.
Reaching Out:
We’d love to hear from you! Whether you have questions about our dog food products, need assistance with an order, or want to share feedback, our friendly team is here to help.
Feel free to reach out anytime — we're committed to providing quick and helpful responses to support your AlphaBites experience.